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Return Policy

Return Policy

At Elevoq, all products are digital and delivered electronically. Therefore, returns are not accepted once a product has been delivered, downloaded, or access has been granted.

Please review the product description, features, compatibility, and system requirements carefully before making a purchase. If you have any questions, contact our support team before placing your order.

A return or replacement may be considered only if:

  • The wrong product was delivered.
  • The product is significantly different from its published description.
  • The product cannot be accessed or downloaded due to a verified issue on our side.

We do not accept returns for:

  • Change of mind.
  • Accidental purchases.
  • Compatibility issues with unsupported software, hosting, or third-party services.
  • Failure to read the product description before purchase.
  • Lack of technical knowledge to install or use the product.

If an eligible issue cannot be resolved, we may provide a replacement, store credit, or refund at our sole discretion.

For any questions regarding this policy, please contact our support team before or after your purchase.